Privacy Policy

The Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase at https://www.silvashop2021.com .

The personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual pages or products you view, the websites or search terms that directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information .

We collect Device Information using the following technologies:

• Cookies are data files placed on your device or computer and often include a unique anonymous identifier.

• Log files record actions occurring on the Site and collect data, including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as Order Information .

In this Privacy Policy, by Personal Information , we refer to Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

Generally, we use the collected Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you
• Analyze our orders for potential risks or fraud
• When aligned with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (specifically, your IP address) and, more generally, to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties that help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Silva Shop. How Google uses your personal information .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other legal requests regarding information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

• Facebook
• Google

You can opt out of targeted advertising...

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us.

Furthermore, if you are a resident of Europe, we note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information in our records unless you ask us to delete the information.

MINORS

This site is not intended for individuals under the age of 18.

AMENDMENTS

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

If you have any further questions and/or need more information, please do not hesitate to contact us at geral@silvashop2021.com